To our Fairway Subaru Family, 

We have all been affected by the COVID-19 global pandemic. Our hearts go to those who have been impacted directly by this virus. With the increasing concerns regarding the COVID-19 virus, we want to ensure you that the health of our customers and employees is our top priority. 

We are committed to taking extra measures to ensure our facilities are clean and safe for all. Listed below are some of the steps we're taking to further increase our meticulous sanitary efforts:

• Our dealership is thoroughly cleaned daily. We have increased the frequency of cleaning throughout the entire dealership, with special attention to high-contact areas, including but not limited to, door knobs, desk tops, telephones, etc.

• When you're greeted at the dealership, we'll offer an "elbow" tap or hand wave, instead of our customary, friendly handshake.

• When your vehicle is being serviced, our service technicians will wear gloves for extra protection. We will happily offer you gloves if you'd like to wear them on a test drive.

• We are continually mandating proper sanitary and hygiene habits (correct hand washing techniques, frequent hand washing, coughing and sneezing procedures, etc.) by posting relevant signage throughout the dealership and through other constant internal communication methods. 

• We have encouraged all of our team members experiencing symptoms of the COVID-19 virus to stay home.

Our entire new and used Subaru inventory is available online for you to browse from the comfort of your own home. Click here to shop now. If you live within ten miles of the dealership, we're happy to bring a vehicle to your home if you'd like to test drive during this time.

If you have recently purchased a vehicle, you may receive our complimentary Encore Delivery Program service over FaceTime or Skype. Please contact Evan Ward, our Encore Delivery Specialist, to schedule your appointment by calling or texting 864-901-7411 or emailing evan.ward@fairwaysubaru.net. 

We will keep you up to date if any scheduling changes outside of normal hours of operation occur via email, on Fairway Subaru's Facebook and Instagram, and on FairwaySubaruSC.com. Our senior leadership team will continue to meet daily on how we can improve our programs and actions to help protect guests and employees. We will continue to monitor the guidance of the Center for Disease Control (CDC), the WHO (World Health Organization), and South Carolina's local / state guidelines. 

We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit us now and in the future.  The health and safety of our guests and our team will always be our most important consideration, especially in these challenging circumstances.  We sincerely appreciate your business and loyalty.

Best regards, 

Foster McKissick IV

President

For more information about the COVID-19 virus, please visit 

CDC Coronavirus Updates: https://www.cdc.gov/coronavirus/2019-ncov/index.html